Understanding the Data Needs of Settlement Stakeholders to Better Support Newcomers and Refugees

Funded by Immigration, Refugees and Citizenship Canada (IRCC) in April 2016

Immigration, Refugees, and Citizenship Canada (IRCC) commissioned this open data study from Open North in 2016, when Canada was facing an influx of Syrian refugees. The report focuses on how IRCC’s open data strategy and infrastructure could better meet the data and information needs of their stakeholders, with key recommendations on data quality, accessibility, and standards. The open data research is based on a combined quantitative and qualitative data user needs identification methodology developed by Open North.

This study’s findings and recommendations were divided into the following sections:

  1. A data hungry stakeholder community
  2. Issues of discoverability
  3. Gaps in data offerings
  4. Maze of communication?
  5. Literacy and capacity issues

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