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Senior Analyst

About Open North

Founded in 2011, Open North is Canada’s leading not-for-profit organization specialized in open smart cities, open data and open government and data governance. Our mission is to drive research, capacity-building and network collaboration across and within sectors to advance the responsible and effective use of data & technology in order to achieve our vision of data and technology that empower transparent, accountable and inclusive communities. With a multidisciplinary team of 15 staff (+ expert advisors) and an annual budget of $1M+, we work with the most innovative and connected communities and civil society organizations  in Canada and internationally. Through our service offering, we are called upon to support our partners develop and implement data governance models, lead collaborative data sharing initiatives, develop strategic plans and operational roadmaps, and train communities on a range of open smart city topics (e.g. data management, open procurement, digital inclusion, and ethical AI). As an established international leader, our research and practitioners networks extend across the country and globally.

The Opportunity

Open North is seeking an exceptional individual, inclined towards both theory and practice, to fill a Senior Analyst position to support Open North's advisory service team with the Community Solutions Network Program. They will also have an opportunity to apply their knowledge in a variety of domains such as organizational management and administration, public policy, citizen engagement and data literacy.

Open North is the lead technical partner of the Community Solutions Network, which offers a comprehensive Advisory Service for Canadian communities interested in developing and implementing open smart cities projects. The program is funded by the Government of Canada and is led by Evergreen, working in partnership with Open North, their Future Cities Canada collaborative platform and numerous non-profit institutions, foundations and stakeholders across Canada. The goal of the Community Solutions Network is to help communities build service area capacity and improve the lives of residents using data and connected technology approaches at no cost to communities. 

The Advisory Service provides high-value advice to our municipal audience: we connect communities of all sizes with a diverse roster of leading Canadien and international expert advisors. The Advisory Service also offers communities access to workshops and webinars, in addition to a learning management system with e-learning courses across various domains. Given the changing working conditions under COVID-19, our online platform allows communities to access learning opportunities remotely.


  • Track data and technological and innovative trends;

  • Conduct desk research on key domain areas and principles, synthesizing academic and non-academic literature, maintaining and strengthening high-quality research standards;

  • Use quantitative and qualitative research methods to appropriately collect, capture, transform, clean, map, load, analyze data and metadata on cities and organizations. May include: online surveys, telephone interviews, archival/online research, scripting, use of statistical packages, content analysis, use of heuristics, creation of data visualisations and maps;

  • Document and analyze data/IT platforms, workflows, policies, and documentation to assess issues pertaining to open smart cities, data governance and management, open government, data-sharing partnerships, digital inclusion, open procurement and AI ethics;

  • Evaluate and document needs, make appropriate diagnostics and draft action plans for select communities and organizations;

  • Create content to guide cities and organizations on key open, smart city issues, delivered through: written guides, workshops, webinars and more;

  • Lead event preparation and coordination (both content and logistics) such as: conference presentations, speaking engagements and workshops;

  • Assist senior staff in the preparation of meetings with clients and partners and take notes at meetings;

  • Participate in regular staff meetings and any other meetings as required;

  • Contribute to the tracking of projects’ progress across a set of KPIs and to program-wide reporting;

  • Perform other duties and responsibilities as assigned.

The most competitive candidates will demonstrate the following skills and experience:

  • A strong foundation in quantitative research methods, systems analysis and data science, demonstrable through work experience, research, or their project portfolio;

  • Some professional experience in areas such as: business information systems, business intelligence or technology analysis, data science, GIS, systems analysis; database management;

  • Demonstrable analytical or research experience in a professional or graduate-level research setting;

  • Ability to work across disciplines within the team, communicate and synthesise their findings both verbally and in writing with non-technical colleagues, and co-develop recommendations for clients;

  • Ability to work in an interdisciplinary team with diverse backgrounds;

  • Problem-solver, oriented towards results and focused on quality;

  • Work both independently and as a strong team player with an aptitude for working in a collaborative environment;

  • Exceptional interpersonal skills;

  • Creative, innovative, values-driven, curious and critical thinker.

The following will be considered additional assets:

  • Knowledge of or experience with any of the following : 

    • Capacity Building

    • Business process analysis

    • Data standards and spatial data analysis

    • Systems, data or database modelling

    • Programming (Python) and machine learning 

  • A working knowledge of Canadian municipal government structures and operations

  • Experience with civil society and non-profit organizations  


  • Professional proficiency in French and English required (spoken and written)

Work conditions

  • Currently, the whole team is working remotely

  • Full-time position (37.5 hours per week)

  • Group health insurance (medical and dental, after 3 months); 

  • Telecommunications allowance (after 3 months);

  • Option to participate in Group RRSP Plan (after 3 months);

  • A great team of smart and dedicated people!

Salary considerations

  • The pay scale for this position is: $60,000 - $65,000

Send your resume and a cover letter to 

Open North is committed to achieving equitable participation in the workforce. We recruit, employ, compensate and promote regardless of race, religion, colour, national origin, sex, disability, age and all the other fascinating characteristics that make us different.

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