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Project Administration Officer - Advisory Services (Internship)

About Open North

Founded in 2011, Open North is Canada’s leading not-for-profit organization specialized in open data and open government, community engagement, and open smart cities. Our mission is to drive research, capacity-building and network collaboration across and within sectors to advance the responsible and effective use of data & technology in order to achieve our vision of data and technology that empower transparent, accountable and inclusive communities. With a multidisciplinary team of 15 staff (+ expert advisors) and an annual budget of $1M+, we work with the most innovative and connected communities in Canada and internationally. Through our service offering, we are called upon to support our partners develop and implement data governance models, lead collaborative data sharing initiatives, develop strategic plans and operational roadmaps, and train communities on a range of open smart city topics (eg. data management, open procurement, digital inclusion, and ethical AI). As an established international leader, our research and practitioners networks extend across the country and globally.

The Opportunity

Open North is looking for a Project Administration Officer (intern) to support Open North's advisory service team with the review and development of smart cities knowledge products, including online courses and case studies for the Community Solutions Network Program. Open North is the lead technical partner of the Community Solutions Network, which offers a comprehensive Advisory Service for Canadian communities interested in developing and implementing open smart cities projects. The program is funded by the Government of Canada and is led by Evergreen, working in partnership with Open North, their Future Cities Canada collaborative platform and numerous non-profit institutions, foundations and stakeholders across Canada.

The goal of the Community Solutions Network is to help communities build service area capacity and improve the lives of residents using data and connected technology approaches at no cost to communities. The student will play an important role in ensuring that knowledge products are up-to-date with the latest trends, best practices and regulations. These products are critical to building the learning and capacity of the program's participants and have a direct impact on the quality of service delivery offered by Open North. In this role, the student will also learn about the most pressing challenges communities face in relation to data and technology. The Advisory Service provides high-value advice to our municipal audience: we connect communities of all sizes with a diverse roster of leading Canadien and international expert advisors. The Advisory Service also offers communities access to workshops and webinars, in addition to a learning management system with e-learning courses across various domains. Given the changing working conditions under Covid-19, our online platform allows communities to access learning opportunities remotely.

  • Data (sample courses: implementing an open data policy and open contracting data standards for procurement)

  • Governance (sample courses : protecting resident data and privacy, assessing smart city infrastructure for privacy and security and social procurement solutions)

  • Hardware and Software (sample courses: fundamentals of open source policy, introduction to AI)

  • People and engagement (sample courses: fundamentals of resident engagement in open smart cities and digital literacy for residents)

Responsibilities include but are not limited to:

  • Review and support the development of smart cities knowledge products, including online courses, research briefs and case studies for the Community Solutions Network Program

  • Support in the event planning of a municipal champions community of practice

  • Support the background research for community intake into the advisory services

  • Conduct research (innovative municipal practices, smart city trends, etc.) for the creation of a publication entitled “The State of Open Smart Communities 2021”

  • Maintain and strengthen high-quality service delivery standards

  • Support online engagement with ON team and external stakeholders

The successful candidate must have the following skills and experience:

  • Ability to communicate effectively to various audiences (both verbally and in writing), including city managers, Open North program managers and the Executive Director.

  • Educational experience (urban planning, public policy, business, computer science or relevant field to Open North’s work) in Canada

  • Familiarity with urban and smart city issues in Canada, especially local government

  • Experience working on the use of data and technologies in municipal urban and/or rural contexts is considered an asset.

  • Experience working with open technology approaches (eg. open data, open source and open procurement) to smart city solutions is considered a strong asset.

The most competitive candidates will also demonstrate one or more of the following skills:

  • Research interests in ethical issues related to smart city technology and innovation

  • Problem-solver, oriented towards results and focused on quality

  • Work both independently and as a strong team player with an aptitude for working in a collaborative environment

  • Exceptional interpersonal, oral and written communication skills

  • Creative, innovative, curious and critical thinker

  • Ability to synthesize information from multiple domains of knowledge, outside the candidate’s area of expertise

  • Process-oriented with a mindset for continual improvement throughout all program activities

  • Excellent interpersonal and communication skills, diplomatic

Work conditions

  • Currently, the whole team is working remotely

  • Full-time position (37.5 hours per week) from June to the end of August 2021 (12 weeks)

  • A great team of smart and dedicated people!

  • This position is part of the Canadian Summer Jobs program

Send your resume and a cover letter to jobs@opennorth.ca before May 30th.

Open North is committed to achieving equitable participation in the workforce. We recruit, employ, compensate and promote regardless of race, religion, colour, national origin, sex, disability, age and all the other fascinating characteristics that make us different.

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