{"id":3101,"date":"2025-10-27T13:26:00","date_gmt":"2025-10-27T17:26:00","guid":{"rendered":"https:\/\/opennorth.ca\/resources\/artificial-intelligence-serving-municipalities-a-practical-guide\/"},"modified":"2026-05-12T13:42:43","modified_gmt":"2026-05-12T17:42:43","slug":"artificial-intelligence-serving-municipalities-a-practical-guide","status":"publish","type":"post","link":"https:\/\/opennorth.ca\/fr\/resources\/artificial-intelligence-serving-municipalities-a-practical-guide\/","title":{"rendered":"L\u2019intelligence artificielle au service des municipalit\u00e9s \u2013 un guide pratique"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\">Les municipalit\u00e9s font aujourd\u2019hui face \u00e0 un double d\u00e9fi&nbsp;: moderniser leurs services pour r\u00e9pondre aux attentes citoyennes, tout en ma\u00eetrisant les risques li\u00e9s \u00e0 la transition num\u00e9rique et l\u2019intelligence artificielle (IA). Pour les soutenir, IVADO et Nord Ouvert lancent le Guide IA au service des municipalit\u00e9s, un outil pratique qui aide \u00e0 identifier les projets IA pertinents et \u00e0 en assurer un d\u00e9ploiement responsable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u2019IA au service des municipalit\u00e9s et de leurs communaut\u00e9s<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Plusieurs villes et municipalit\u00e9s utilisent d\u00e9j\u00e0 l\u2019IA pour am\u00e9liorer leurs services\u202f: chatbots 24\u202fh\/24 pour r\u00e9pondre aux questions citoyennes, optimisation du trafic via la synchronisation des feux, ou syst\u00e8mes de vision par IA pour d\u00e9tecter les personnes \u00e0 risque d\u2019itin\u00e9rance et les nids-de-poule sur les routes pour les travaux de r\u00e9fection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Entre promesses d\u2019efficacit\u00e9 et risques li\u00e9s \u00e0 la transparence, aux biais algorithmiques ou \u00e0 la cybers\u00e9curit\u00e9, les administrations municipales peinent \u00e0 faire des choix \u00e9clair\u00e9s. Ce guide s\u2019appuie sur l\u2019expertise de chercheuses et chercheurs en IA, en urbanisme et en politiques publiques, et propose des recommandations pratiques, notamment comment&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identifier les projets IA \u00e0 fort impact&nbsp;<\/strong>pour la collectivit\u00e9 et maximiser les b\u00e9n\u00e9fices pour la communaut\u00e9 citoyenne.<\/li>\n\n\n\n<li><strong>Adopter une gouvernance \u00e9thique et transparente<\/strong>, avec reddition de comptes et registres publics.<\/li>\n\n\n\n<li><strong>Impliquer la population<\/strong>&nbsp;gr\u00e2ce \u00e0 des consultations citoyennes int\u00e9gr\u00e9es dans la conception et l\u2019\u00e9valuation des projets.<\/li>\n\n\n\n<li><strong>Anticiper et g\u00e9rer les risques<\/strong>&nbsp;li\u00e9s \u00e0 l\u2019IA, qu\u2019ils concernent les biais, la s\u00e9curit\u00e9 des donn\u00e9es ou l\u2019impact environnemental.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e9velopp\u00e9 gr\u00e2ce \u00e0 l\u2019expertise d\u2019IVADO et de Nord Ouvert, ce guide traduit la complexit\u00e9 de l\u2019IA en recommandations pratiques et facilement applicables et accompagne les municipalit\u00e9s dans leur transformation num\u00e9rique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab\u202f L\u2019IA offre d\u2019\u00e9normes opportunit\u00e9s pour am\u00e9liorer les services municipaux, mais son adoption doit s\u2019accompagner d\u2019outils pratiques et d\u2019une gouvernance rigoureuse. Ce guide offre aux municipalit\u00e9s un v\u00e9ritable plan d\u2019action pour maximiser les b\u00e9n\u00e9fices de l\u2019IA tout en pla\u00e7ant les citoyennes et citoyens au c\u0153ur des d\u00e9cisions&nbsp;\u00bb, souligne R\u00e9jean Roy, directeur formation et mobilisation des connaissances chez IVADO.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab&nbsp;Les municipalit\u00e9s sont aux premi\u00e8res lignes de l\u2019innovation publique. Avec ce guide, nous voulons les outiller pour qu\u2019elles puissent adopter l\u2019IA de mani\u00e8re responsable, ouverte et au service du bien commun&nbsp;\u00bb pr\u00e9cise Merlin Chatwin, directeur g\u00e9n\u00e9ral de Nord Ouvert.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le guide est disponible en fran\u00e7ais et en anglais.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"has-white-color has-darkgrey-background-color has-text-color has-background has-link-color has-small-font-size wp-elements-8b94a3446a954dfe7f02654dccbee810 wp-block-paragraph\">Citation sugg\u00e9r\u00e9e: <br>IVADO &amp; Open North. <em>L\u2019intelligence artificielle au service des municipalit\u00e9s \u2013 un guide pratique<\/em>. IVADO, 2025.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/opennorth.ca\/wp-content\/uploads\/2026\/05\/IVADO_NordOuvert_IAauServiceDesMunicipalites_GuideFR.pdf\">T\u00e9l\u00e9charger le guide<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les municipalit\u00e9s font aujourd\u2019hui face \u00e0 un double d\u00e9fi&nbsp;: moderniser leurs services pour r\u00e9pondre aux attentes citoyennes, tout en ma\u00eetrisant les risques li\u00e9s \u00e0 la transition num\u00e9rique et l\u2019intelligence artificielle (IA). Pour les soutenir, IVADO et Nord Ouvert lancent le Guide IA au service des municipalit\u00e9s, un outil pratique qui aide \u00e0 identifier les projets [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/opennorth.ca\/fr\/resources\/artificial-intelligence-serving-municipalities-a-practical-guide\/\">Read More&#8230;<span class=\"screen-reader-text\"> from L\u2019intelligence artificielle au service des municipalit\u00e9s \u2013 un guide pratique<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[234,179],"tags":[],"resource_type":[46],"class_list":["post-3101","post","type-post","status-publish","format-standard","hentry","category-administration-locale","category-intelligence-artificielle","resource_type-guides-et-outils"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>L\u2019intelligence artificielle au service des municipalit\u00e9s \u2013 un guide pratique | Nord Ouvert<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/opennorth.ca\/fr\/resources\/artificial-intelligence-serving-municipalities-a-practical-guide\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u2019intelligence artificielle au service des municipalit\u00e9s \u2013 un guide pratique | Nord Ouvert\" \/>\n<meta property=\"og:description\" content=\"Les municipalit\u00e9s font aujourd\u2019hui face \u00e0 un double d\u00e9fi&nbsp;: moderniser leurs services pour r\u00e9pondre aux attentes citoyennes, tout en ma\u00eetrisant les risques li\u00e9s \u00e0 la transition num\u00e9rique et l\u2019intelligence artificielle (IA). 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